Terms & Conditions

1. General

This website is operated by Chrono 24/7, part of the E.N.S Group.
By accessing, browsing, or using this website, including making a purchase, you agree to be bound by these Terms & Conditions.
The website operators reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. The updated version will become effective upon publication on the website.

2. Eligibility

Use of the website is permitted only for individuals who are 18 years of age or older and legally capable of entering binding agreements.
By placing an order on the website, the user represents and warrants that:

They are at least 18 years old
They have the legal capacity to enter into binding agreements
All information provided by them is accurate and truthful

3. Acceptable Use

Users agree to use the website for lawful purposes only.
Users must not:

Interfere with the operation of the website
Attempt to gain unauthorized access to the website systems
Use automated tools, bots, or scraping software to extract data from the website
Violate intellectual property rights
Use the website for fraudulent or illegal activities

The website operators reserve the right to restrict or terminate access to users who violate these terms.

4. User Accounts

Where the website allows the creation of user accounts, users are responsible for maintaining the confidentiality of their login credentials.
Users are responsible for all activities conducted under their account.
The website operators reserve the right to suspend or terminate user accounts in cases of misuse or violation of these Terms.

5. Orders

Placing an order on the website is subject to product availability and payment authorization.
After an order is placed, the customer may receive an order confirmation email.
This email does not constitute final acceptance of the order, but only confirmation that the order has been received by the system.
The order will be considered accepted only after:

Payment verification
Order approval by the website system
Product availability confirmation

6. Pricing Errors and Product Information

We make reasonable efforts to ensure that product descriptions, pricing, and availability are accurate.
However, errors may occur, including:

Pricing errors
Incorrect product descriptions
Image inaccuracies
Inventory discrepancies

In such cases, the website operators reserve the right to cancel the order and refund any amount paid.

7. Prices and Payments

All prices displayed on the website are subject to change without prior notice.
The binding price is the price displayed at the time the order is completed.
Payments are processed through secure payment providers available on the website.
The website operators reserve the right to refuse or cancel transactions in cases including but not limited to:

Suspected fraud
Invalid payment details
Unusual purchasing behavior
Technical errors

8. Product Availability

All products are offered subject to availability.
In some cases, a product may appear on the website but may no longer be available.
In such cases, the website operators reserve the right to cancel the order and issue a refund.

9. Pre-Orders

Certain products may be offered as Pre-Orders.
Delivery timeframes for pre-orders are estimates only and may change depending on supplier availability and logistics.

10. Shipping and Delivery

We make reasonable efforts to deliver orders within estimated delivery times.
Delivery times displayed on the website are estimates only and are not guaranteed.
Delays may occur due to factors such as:

Shipping carrier delays
Customs processing
Logistics disruptions
Seasonal demand
Events beyond our control

The website operators are not responsible for delays caused by external factors.

11. Order Cancellation by the Website

The website operators reserve the right to cancel an order at their discretion in cases including but not limited to:

Pricing errors
Technical errors
Inventory issues
Suspected fraud
Unusual activity on the website

In such cases, the customer will receive a full refund of any payment made.

12. Returns and Cancellations

Returns and cancellations are subject to the website's Returns & Refund Policy, which may be published on a separate page.
Where applicable, cancellations and returns will also comply with relevant consumer protection laws.
Cancellation fees or shipping costs may apply where permitted by law.

13. Product Warranty

Product warranties, if applicable, are provided according to the terms set by the manufacturer or supplier.
Unless otherwise stated, the website operators are not the manufacturers of the products.
Warranty does not apply in cases of:

Improper use
Physical damage
Natural wear and tear
Unauthorized repairs or modifications

14. Intellectual Property

All content on the website, including but not limited to:

Text
Images
Logos
Graphics
Website design
Source code

is the property of the website operators or licensed third parties.
No content from the website may be copied, reproduced, distributed, or used without prior written permission.

15. Limitation of Liability

Use of the website and any products purchased through it is at the user's own risk.
To the maximum extent permitted by law, the website operators shall not be liable for:

Loss of profits
Loss of data
Indirect damages
Consequential damages

The total liability of the website operators, if any, shall not exceed the amount paid for the relevant order.

16. Website Availability

We strive to maintain the continuous availability of the website, but we do not guarantee uninterrupted operation.
Temporary interruptions may occur due to maintenance, updates, or circumstances beyond our control.

17. Force Majeure

The website operators shall not be liable for failure or delay in performing obligations due to events beyond reasonable control, including but not limited to:

War
Pandemics
Strikes
Infrastructure failures
Natural disasters
Government actions or regulations

18. Privacy

Use of the website is also subject to the website's Privacy Policy, which is published on a separate page.

19. Governing Law and Jurisdiction

These Terms & Conditions and any use of the website shall be governed by the laws of the State of Israel.
Any dispute arising from the use of the website, purchases made through it, or these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Haifa District, Israel.
Notwithstanding the above, the website operators reserve the right to initiate legal proceedings in any jurisdiction where necessary to protect their legal rights.